Last updated: March 4, 2026
Ola Trends operates this website and online store, including all related content, services, tools, features, and products (collectively referred to as the “Services”). Our store is powered by Shopify, which provides the technical platform that allows us to offer our products and services online.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our Services.
By accessing or using our website and Services, you confirm that you have read and understood this Privacy Policy and agree to the practices described below.
Personal Information We Collect
When we refer to “personal information,” we mean any information that can identify you or be linked to you as an individual. This may include:
Contact information such as your name, billing address, shipping address, email address, and phone number.
Payment information including credit or debit card details, payment confirmation, billing data, and transaction details required to process purchases.
Account information such as login details, preferences, and settings associated with your account.
Order and transaction information including items viewed, added to your cart, purchased, returned, or exchanged.
Customer communication information including messages you send when contacting customer support.
Technical and device information including IP address, browser type, device identifiers, network information, and operating system.
Usage data such as how you interact with our website, pages visited, and actions taken within the Services.
How We Collect Your Information
We may collect personal information from several sources:
Directly from you when you place an order, create an account, contact customer support, or interact with our website.
Automatically through cookies and similar technologies when you browse our website or interact with our Services.
From service providers that help us operate our store, including payment processors, shipping partners, analytics providers, and marketing platforms.
From partners or third parties that assist us in operating, advertising, or improving our business.
How We Use Your Personal Information
We use your personal information to operate and improve our Services. This may include:
Processing and fulfilling orders, including payments, shipping, returns, and order confirmations.
Providing customer support and responding to inquiries.
Personalizing your shopping experience and recommending products.
Sending important service-related communications such as order confirmations, shipping updates, or account notifications.
Sending marketing communications and promotional offers if you have opted to receive them.
Protecting our business and customers from fraud, unauthorized transactions, or security risks.
Complying with legal obligations and enforcing our policies.
How We Share Personal Information
We may share your personal information with trusted third parties in order to operate our Services. These may include:
Technology providers such as Shopify who host and operate our online store.
Payment processors who securely process your payments.
Shipping and logistics partners who deliver your orders.
Marketing and analytics partners who help us improve our services and display relevant advertisements.
Legal authorities when required to comply with laws, legal processes, or to protect our rights, property, and customers.
We only share information when necessary to provide services or when required by law.
Shopify Platform
Our website operates using Shopify technology. Shopify may collect and process certain personal information in order to provide hosting, payment processing, analytics, and other services necessary for the operation of our store.
Information submitted through our website may therefore be shared with Shopify and processed according to Shopify’s own privacy practices. More information about Shopify’s privacy practices can be found at https://privacy.shopify.com.
Third-Party Websites
Our website may contain links to external websites or services that are not operated by Ola Trends. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party websites before providing personal information.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Parents or guardians who believe that their child has provided personal information to us may contact us to request its removal.
Security of Your Information
We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
You share information with us at your own risk. We recommend avoiding the transmission of sensitive information through unsecured communication channels.
Data Retention
We retain personal information only for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the legal requirements applicable to our business.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
The right to request access to personal information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of personal information where permitted by law.
The right to receive a copy of your data.
The right to opt out of certain marketing communications.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
Marketing Communications
If you subscribe to our marketing communications, we may send emails about new products, offers, or updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our messages.
Even if you unsubscribe from marketing emails, we may still send important service-related messages regarding your orders or account.
International Data Transfers
Because our store operates globally and uses international service providers, your information may be transferred to and processed in countries outside your country of residence.
When such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page and the “Last updated” date will be revised accordingly. Continued use of our Services after changes are published indicates acceptance of the updated policy.
Contact Information
Business Name: Ola Trends
Company Name: JW Quality E-Commerce
Company Address: Grefkenstraat 20, 6443 EK Brunssum
Company Number: 85061913
VAT Number: NL004045784B71
Email: info@olatrends.com
Phone: +1 (212) 634-8812
Estimated Response Time: 24 hours
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
